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General queries


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Q: What's included in Woodland Funeral Plan?

Every Woodland Funeral Plan is totally tailor-made to the individual. They can include the following: 

  • A burial or cremation service (depending upon your personal preference).
  • A coffin of your choice.
  • The memorial tree/shrub of your choice.
  • A bronze name plaque.
  • Any other wishes or personalisation.

You can also select the location of your woodland burial or ashes plot within your chosen woodland burial ground - this must be purchased separately from the Woodland Funeral Plan. 


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Q: What if I have any personal requests for my funeral?

With a Woodland Funeral Plan you can specify any personal Arrangement Requests. These will be recorded at the time of arranging your Woodland Funeral Plan and any costs will be included in the Plan price. You can add to or amend your Funeral Plan Arrangement Requests at any time.


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Q: Who will be providing my funeral?

The funeral will be provided by the Funeral Director based at your chosen woodland burial ground and managed by The Co-operative Group.


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Q: Can I take a Woodland Funeral Plan out for somebody else?

Yes, with all our Woodland Funeral Plans and all our payment options you can purchase a Plan for someone else. Please note that all correspondence will be issued to the Plan purchaser. The Plan purchaser has the rights to the Plan and is responsible for meeting the payment arrangements. To provide you with flexibility for the unknown, these rights and responsibilities may be transferred to the Plan holder if the Plan purchaser dies before the Plan holder (if the Plan holder notifies us); or if both the Plan holder and Plan purchaser so request (and both parties notify us).


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Q: What if I choose a Woodland Funeral Plan for burial but don’t already own a grave?

You can arrange, and pay for a burial plot at one of our woodland burial grounds at the same time as making the arrangements for your Woodland Funeral Plan. This allows you to choose a particular plot and ensures that you will be buried in the location of your choice, within one of our woodland burial grounds.


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Q: What happens if I die overseas?

All our Funeral Plans can only be used for funerals in mainland Great Britain or Northern Ireland. Should you die overseas, the Funeral Director based at your chosen woodland burial ground may be able to help arrange repatriation. You may be insured for this - if not your family will have to cover the costs separately. Once repatriated, your Plan can be used to arrange the funeral, provided the funeral takes place in mainland Great Britain or Northern Ireland.


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Q: What about The Co-operative Membership Share of the Profits?

All our woodland burial grounds are operated by The Co-operative Funeralcare - part of The Co-operative Group. Therefore the Plan Purchaser is entitled to a Share of the Profits on the purchase of a Funeral Plan, as long as a valid membership number is provided at the time of taking out the Plan. To find out more about the benefits Membership brings and to become a member, please ask your funeral director for a membership application form, call 0845 090 1456, or visit www.co-operative.coop/membership.


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